KEY BENEFITS OF LEVERAGING GEOPOSTCODES DATA
- Provide rapid response time—often less than 2 hours—even in complex geographies like China.
- Estimate team availability and required stock levels based on demand trends.
- Eliminate manual errors and data gaps through standardized global coverage.
Ensuring business continuity with reliable postal code data
OVERVIEW
This multinational technology company designs, manufactures, and sells networking hardware, software, and telecommunications equipment, constituting the backbone of its enterprise clients’ networks.
They differentiate themselves through exceptional customer service and rapid response time—often less than 2 hours—to service the hardware and deploy a capable technician to their customers’ locations.
CHALLENGE
As part of their global expansion efforts, this company faced multiple data challenges that disrupted their operations:
- Manual errors in data entries across different regions
- Hidden gaps in coverage from existing location data providers
- Lack of granularity and standardization logic across countries
- False positives from multiple data providers
- Limited access to data due to country regulations, particularly in China
These issues led to inaccurate delivery-time calculations and unnecessary stock in their warehouses, threatening their ability to maintain their signature 2-hour response time globally.
SOLUTION
Thanks to GeoPostcodes’ database, this technology company can now compute precise distances between the customer’s postal code and the closest warehouse in the area, ensuring optimal service delivery across all markets.
The database included reliable postal code data for the whole world, including difficult geographies such as China, Brazil, and Japan. The postal codes are geocoded and mapped with a granularity of up to 6 digits. The data is offered in both point (coordinates) and polygon (boundaries) formats.
"A lot of companies struggle with location data because China is very protective. That's where we've found GeoPostcodes to be our solution."
Business Solutions Architect
at a leading technology company
RESULT
This company can now deliver reliable service for customers who need dedicated support to ensure business continuity. They can estimate team availability and required stock levels based on demand trends, providing their customers with the best experience at a global scale, even in complex markets like China.
WHY GEOPOSTCODES
By leveraging GeoPostcodes’ comprehensive postal database, this technology company transformed its global operations from fragmented, error-prone processes to a streamlined, data-driven approach.
The standardized, high-granularity data ensures consistent service quality worldwide, enabling them to maintain their competitive edge through rapid response times and reliable support, regardless of geographic complexity.
Discover how GeoPostcodes can support your global expansion and service optimization needs. Browse our databases for free or request a quote here.
